Privacy Policy
Privacy Policy
Last updated: 26.02.2026
This Privacy Policy explains how personal information is collected, used, and protected when you visit or make a purchase from www.julieandcharlotte.com.
DATA CONTROLLER
The data controller responsible for personal data is:
Anne Elvinger
Luxembourg
Email: hellot@julieandcharlotte.com
PERSONAL DATA WE COLLECT
When you visit or place an order on our website, we may collect:
- Name
- Email addressBilling and shipping address
- Payment information (processed securely by payment providers)
- IP address
- Device and browser information
- Website usage data
HOW WE USE YOUR DATA
Your personal data is used to:
- process and deliver orders
- communicate with customers
- provide customer support
- comply with legal and accounting obligations
- improve website security and functionality
LEGAL BASIS FOR PROCESSING
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) based on:
- performance of a contract
- legal obligations
- legitimate business interests
SHARING OF DATA
Personal data may be shared only with trusted service providers necessary to operate the website, such as:
- payment providers
- shipping companies
- hosting and technical providers
Personal data is never sold to third parties.
DATA RETENTION
Personal data is stored only as long as necessary to fulfill contractual and legal obligations under Luxembourg law.
YOUR RIGHTS
Under GDPR, you have the right to:
- access your personal data
- request correction or deletion
- restrict or object to processing
- request data portability
- withdraw consent at any time
Requests can be sent to: hello@julieandcharlotte.com
You also have the right to lodge a complaint with the Luxembourg data protection authority:
Commission Nationale pour la Protection des Données (CNPD).
COOKIES
This website uses cookies necessary for website functionality and user experience.
Where required, a cookie consent banner allows users to manage cookie preferences.
DATA SECURITY
Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or misuse.
