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FAQ
GOOD TO KNOW
Frequently Asked Questions
General
Our jewelry is mainly made from lightweight acrylic. Earring posts are made from surgical steel.
Acrylic is water-resistant and can be gently cleaned with water and mild soap. Handle your jewelry with care to keep it looking its best.
Yes! We offer clip-on earrings, so you can enjoy our designs without pierced ears.
Yes. Our acrylic elements are handmade by us. Only components such as surgical-steel posts and connecting rings are sourced separately.
We currently ship throughout Europe. If you’re located outside Europe, please contact us – we’ll be happy to see what we can do!
Returns are accepted within 14 days, subject to our return conditions. Please check our Returns & Refund Policy for full details.
We offer an after-sales repair service. Please contact us and we’ll be happy to help.
Absolutely! Julie and Charlotte earrings are known for being featherlight, making statement earrings comfortable to wear.
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